All Discussions Answer Activity |
Provides aggregate data for the community's answer activity. This includes the percentage of discussions answered, not answered, the average time to response, and average time to answer. |
Answered Discussion Activity |
Provides metrics on posts that have best answers, who posts discussions, and who provides the best answer. |
Community Member Emails |
Provides details about each email sent to members of the community, including date sent, email title, email body, and number of emails sent. |
Community Members Joined and Left |
Lists each user who has joined and left the community within the selected date range, and includes their:
- Name
- Member status
- User status
It also includes the total number of current community members, which can be clicked to view the Current Community Members report (described below).
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Current Community Members |
Provides details for each member of the community, including:
- The date they were added to the community
- The date they agreed to terms
- The date of their last login
- Whether they have a photo or have filled out their bio
- Whether they're receiving emails and notifications
- The number of threads they've posted and replied to
- The number of files they've uploaded to the community Library
- The number of blogs they've published
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Discussion Contributors Activity |
Provides details for users who have created discussions and replies, how many of each they have posted, how many of their discussions have replies, how many of their discussions have best answers, and how many of their replies have been selected as best answers on other threads. |
Discussion Dashboard |
Provides a snapshot of the high-level information about the community's Discussion, including:
- Its email address
- Its Moderation setting
- The community members and Security Groups who have permission to view the Discussion and Library
- The contributor who posted the most messages
- General information like the number of subscriptions added and removed, the total messages posted, and the number of Recommends
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Message Origination |
Provides a graph and table showing the origination (i.e., via email or website/app) of approved new threads, and replies to messages, sent between the selected date range.
NOTE: The graph is shown by default; click the Next Page button (blue arrow) at the top-left to switch to the table view.
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Pending Invitations |
Lists each user who has not yet accepted an invitation to join the community and:
- The date they were invited
- Their Member and User status
It also includes the total number of current community members, which can be clicked to view the Current Community Members report (described above).
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Subscriber Activity |
Provides information about subscribers who have created new threads, replied to posts, replied to a sender, and/or recommended posts between the selected date within the community's Discussion. |
Threads |
Provides details about all threads posted between the selected date range within the community's Discussion.
NOTE: Replies are not affected by the date range: All replies a thread has received since it was posted are included.
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Total Logins |
Lists all logins to the current community; contacts could be listed multiple times, once per login.
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Unanswered Discussions |
Provides data for the community's discussions where no best answer has been selected. This includes subscribers, followers, and post views. |
Unique Logins |
Lists one entry per contact, which indicates the contact’s most recent login (Last Login column).
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